Terms of Service

Last updated: 13 November 2026

These terms apply to the Tolerize app for Android and iPhone and the service behind it ("Tolerize"), provided by JOEY ANDROID APPS, Port Moody, British Columbia, Canada ("we"). By creating an account or using Tolerize you agree to them.

1. What Tolerize is

Tolerize helps families follow an oral or sublingual immunotherapy plan that their allergist has prescribed: it shows the current dose and how to prepare it, keeps a shared dose log, and sends reminders. Access is by invitation from a participating clinic. Tolerize is free for patients and families.

2. Not medical advice

Tolerize does not diagnose, treat or give medical advice, and it never changes a dose on its own. Every plan, dose and change comes from your allergist. If what the app shows differs from your allergist's instructions, follow your allergist and tell your clinic. Reminders can fail (for example if notifications are off, a phone is offline or out of battery), so do not rely on the app alone to give a dose on time. In an emergency, use your epinephrine auto-injector and call 911 (or your local emergency number).

3. Your account

• You must be an adult (the age of majority where you live) to create an account. You are responsible for the information you enter and for who you add to your household.
• Keep your password private. Tell us at [email protected] if you think someone else has used your account.
• You can delete your account at any time in the app (Account → Delete my account).

4. Acceptable use

Don't misuse Tolerize: no attempts to access other people's data, disrupt the service, reverse engineer it beyond what the law allows, or use it for anything unlawful.

5. Privacy

How we handle your information is described in the Privacy Policy.

6. Intellectual property

The app, its design and its software belong to us. Treatment protocols and recipes shown in the app come from your clinic and their respective owners. You keep the information you enter; you let us store and process it only to provide Tolerize to you and your household.

7. Availability and changes

We work to keep Tolerize available and accurate but can't guarantee it will always be uninterrupted or error-free. We may change or stop features; if we ever close the service, we will give at least 30 days' notice where we can, so you can keep your own records.

8. Disclaimer and limitation of liability

To the extent the law allows, Tolerize is provided "as is", without warranties of any kind, and we are not liable for indirect or consequential losses, or for any harm arising from relying on the app instead of your allergist's instructions. Nothing in these terms limits rights you have under consumer-protection law that cannot be excluded.

9. Ending access

We may suspend an account that breaks these terms or puts the service or other users at risk. Your clinic may end your enrolment, which ends access to your plan.

10. Changes to these terms

We will post changes here with a new date and tell you in the app if they are significant. Using Tolerize after a change means you accept it.

11. Governing law

These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there.

12. Contact

JOEY ANDROID APPS, 7 Alder Dr, Port Moody BC V3H 5M3, Canada · [email protected]